Crisis Text Line is free, 24/7 support for those in crisis. Crisis Text Line trains volunteers to support people in crisis. With over 96 million messages processed to date, we’re growing quickly, but so is the need.

Our Origin Story

Crisis Text Line was born “from the rib” of DoSomething.org, the largest organization for young people and social change. Dozens of DoSomething.org members were texting in to ask for personal help and CEO Nancy Lubin came up with the idea for Crisis Text Line and quietly launched in August 2013.

Within 4 months, Crisis Text Line was being used in all 295 area codes in the US. Two years later, Crisis Text Line spun out into a separate entity and Nancy went along with it.

Read the full story in this New Yorker article.

Videos

Benefits & Perks

  • 12 Week Parental Leave
  • 4 Week Sabbatical To Volunteer with Another Non-Profit
  • 12 Holidays Incl. Your Birthday, Election Day, & Valentine's
  • Yearly Staff Retreat
  • 403(b) With 3% Matching Contribution
  • 100% Company-Paid Medical, Dental, Vision
  • Week from Christmas to New Years Off
  • 3 Weeks PTO per Year

Tech & Tools We Use

  • redis.svgA skill svg icon
    Redis
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    GIT
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    Jenkins
  • confluence.svgA skill svg icon
    Confluence
  • jira.svgA skill svg icon
    JIRA
  • zendesk.svgA skill svg icon
    Zendesk
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    Slack
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    Gsuite
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    Symfony
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    Ruby
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    React
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    Redux
  • php.svgA skill svg icon
    PHP
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    Node.js
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    MySQL
  • express.svgA skill svg icon
    Express
  • babel.svgA skill svg icon
    Babel
  • aws.svgA skill svg icon
    AWS

Office Locations